Support

Last updated: 4 September 2026

GrowMate is built and run by one person (Daan), not a company or a support team — so support is simple: email, and you'll hear back from the person who actually wrote the app.

Common questions

• What's the "Sample" content in the app? The Feed, Groups, GrowMates-search and the week-planning screen can show example cards clearly marked Sample (or with a sentence explaining they're samples) so the app is understandable before you've logged your first workout or added real GrowMates. Sample content never counts as your real data, and it disappears on its own once you have real activity — nothing you need to clean up yourself.
• How do I delete my account and data? In the app, open your profile and use "Delete my account for good". This removes your account, training data and photos immediately. See the Privacy Policy for exactly what is deleted.
• How do I get a copy of my data? Use "Download everything I have" in your profile — it exports a machine-readable JSON file with everything GrowMate has on you.
• Why does GrowMate ask for access to my contacts? Only if you tap "Find GrowMates in your contacts" — and it asks again every single time, it's never silent or automatic. Your phone numbers/emails are hashed on your device before anything is sent, used only to check which of your contacts already have GrowMate, and are not stored. See the Privacy Policy for the full explanation.
• Is training advice in the app medical advice? No — GrowMate's coaching and workout guidance is not medical, physiotherapy, or professional health advice. See the Terms of Service.
• Does GrowMate cost anything? No. There are no ads, no subscriptions and no in-app purchases of any kind.
• I didn't get my activation or password-reset email. Reply to your support email and say so — while GrowMate doesn't yet have an outgoing mail server wired up, there is always a way to get your account activated manually in the meantime.

Response time

This is a one-person project, not a 24/7 support desk — expect a reply within a few days, usually sooner.

See also the Privacy Policy and the Terms of Service.

← Back to the install page